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QUESTION:
My form returns 'Form Processing Error Plan Expired'

ANSWER:
This error occurs when your form is pointed at a FormMail.com plan that has expired. Our free trials last for one week and are designed to allow you to test out the services we have to offer. At that point you are expected to upgrade if you wish to continue processing forms with us. If you need more time to test out the functionality, please submit a support request and we will be happy to extend it a little for you.

Another possibility is that many users believe they have upgraded their free trial, when instead they have actually created a new paid plan in their account. If this might be the case, you should read the topic: I paid for a plan, but it is not upgraded or working!.

If neither of these solutions answers your question, please submit a support request.

Last Modified: September 14, 2003

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